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FAQ

You can contact Mineralicious! Makeup via the following methods:

 

Phone: Toll Free 888.631.1820

 

Support Ticket: Simply log into your account and submit a support ticket. This method is preferred over email as the support tickets are saved in the website database. Support tickets are checked morning and afternoon, but may sometimes be answered at other times of the day as our schedule permits.

 

Our office hours are:

  • Monday - 9 am to 3 pm Central
  • Tuesday - 9 am to 3 pm Central
  • Wednesday - 9 am to 3 pm Central
  • Friday - 9 am to 3 pm Central

 

Please note: Our phone is only answered during office hours and only if we are not in the studio. Thursdays are spent in the studio restocking, creating new product, etc. Office hours do not apply if a holiday falls on one of the listed days.

 

Mineralicious is closed on the following holidays:

 

  • New Years Day
  • Good Friday
  • Easter Monday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Eve AND Christmas Day

 

Customer Rewards Program

Our Customer Rewards Program is just one way we reward our loyal customers for choosing Mineralicious! for their makeup needs!

Before, our cart would keep track of your points automatically. Unfortunately, the new cart does not have that capability. However, we will keep track of your points manually here in the office for you :)

For every dollar you spend on product, you will receive 1 Rewards Point. They will accumulate in your account until you reach 100 points. Once you hit 100 points, you will receive an email with a coupon code in it good for $10 off of your next order!
 
We do have "Double Points Day" as well, where the points earned on your purchases that day are doubled! If you want to be the first to know about "Double Points Day", please join our mailing list or visit our forum often! Don't miss out :) 

If you normally place orders with a consultant at a home show, those orders count towards your Rewards Points as well! Your consultant will have a Customer Rewards Card for you, which works the same way, except on paper :) Ask your Consultant for more information! 

For people with allergies, it is important to know what exactly is in the product that they are buying. Here you will find a list of our ingredients at a glance, so that if you are allergic or sensitive to any specific type of ingredient, you know which of our products to avoid.


Foundations

Satin - Rice Powder, Kaolin, Titanium Dioxide, Zinc Oxide, Boron Nitride, Mica, Oxides

Sheer Glow - Sericite, Kaolin, Titanium Dioxide, Mica, Oxides

Matte - Titanium Dioxide, Zinc Oxide, Magnesium Stearate, Rice Powder, Kaolin, Mica, Oxides


Blush

All - Kaolin, Zinc Oxide, Magnesium Stearate, Zinc Oxide, Mica, Oxides


Eyeshadow

Titanium Dioxide, Magnesium Stearate, Micas, Tin Dioxide, Iron Oxide


Veil

Translucent - Rice Powder, Zinc Oxide, Sericite


Concealer

Titanium Dioxide, Rice Powder, Kaolin Clay, Zinc Oxide, Iron Oxides


Color Corrector

Titanium Dioxide, Oxides


Silk & Pearl Diva Primer

Silk Powder, Pearl Powder, Titanium Dioxide, Zinc Oxide, Allantoin


Eyeliner Powder

Oxides, Titanium Dioxide, Magnesium Stearate


Eyeliner Pencils

Beeswax, Castor Oil, Caprylic Capric Triglyceride,Jojoba Oil, Cocoa Butter, Jojoba Wax, Dimethicone, Carnauba Wax, Oxide, Mica


Glamour Gloss

Castor Wax, Castor Oil, Carnuba Wax, Beeswax, Candellila Wax, Shea Butter, Jojoba Oil, Mica, Oxides


Wonder Wands

Castor Oil, Beeswax, Castor Wax, Mica


Foaming Facial Wash

Distilled water, olive oil, glycerin, coconut oil, neem oil, borax


Pink Grapefruit Facial Scrub

 

What We Use


Titanium Dioxide

A widely used ingredient in many mineral makeup formulas due to its brightness and highly reflective nature. It also provides great coverage, great adhesion (which helps the minerals stay when you put them on) and helps protect skin by intercepting UV light. It is also naturally soothing to the skin.
 

Zinc Oxide


Another widely used ingredient, zinc oxide offers natural UV protection. It also provides great coverage, and as an added bonus, it is also anti-inflammatory, soothes irritated skin and rosacea. Very absorbent.


Magnesium Stearate

While it provides only average coverage, magnesium stearate provides excellent adhesion. Amounts of this ingredient are generally fairly small, because a little goes a long way!


Kaolin

While kaolin gives average coverage, it is highly absorbent, has good adhesion and reduces shine.


Sericite Mica

A low luster mica, sericite is commonly used in foundations and eyeshadows because it reflects light and reduces the appearance of enlarged pores and fine lines. It is a good substitute for bismuth oxychloride.
 

Rice Powder

While not an actual mineral, rice powder is an awesome alternative to cornstarch. It is soothing and emollient, absorbs oil well, is translucent and gives a porcelain shine-free finish. For centuries, Asian women have used rice powder in their makeup and it is also used in the ancient art of Ayurveda. Since rice powder is not an actual mineral, it is important to keep mineral makeup containing this ingredient in a dry, air tight container out of sunlight. This will prolong the shelf life of your minerals.

 
Silica

Silica is highly absorbent and great for oil control in foundations. It has light scattering properties that help reduce the appearance of fine lines and wrinkles.



Silk


Silk is a natural moisture adjusting product which can absorb or release moisture as temperature or humidity changes throughout the day. It is also a great oil control ingredient. It “breathes” and allows skin to breathe as well. It both reflects and absorbs UV rays and contains 18 separate amino acids which are easily absorbed into the skin. Itadds a sheen to your makeup products as the light is reflected.



Pearl

Pearl is not added to give a pearlescent sheen to your makeup, as it gives off no sheen. Pearl powder is an ingredient that has been used for thousands of years in Asia, as it has amino acids, calcium and protein. It is believed be good for bone development and help promote healthy luminous skin, although neither of those statements have been proven by the FDA.
 

Boron Nitride

Boron Nitride is a natural inert mineral that is added to foundations and other mineral formulations to improve slip and adhesion.  It provides an amazing finish to your mineral foundation.


Allantoin

While allantoin is not an actual mineral, it is derived from the comfrey plant, so it is still a natural ingredient. One of the main benefits of allantoin is that it stimulates new and healthy tissue growth, plus soothes the skin. This ingredient is currently only used in our powdered primer.



What We Don’t Use

Below you will find a list of ingredients commonly found in mineral makeup formulations, along with the reasons why you won’t find them in your Mineralicious Makeup!
 

Bismuth Oxychloride

Found in many of the major mineral makeup brands, bismuth oxychloride is highly refractive, translucent, gives smooth even application with good adhesion. Plus, it’s cheap…which is good for the manufacturer utilizing it. However, it can be very irritating to the skin, causing breakouts, itching, allergic reactions. For people, like me, with rosacea and or acne, it can further irritate and aggravate those conditions.

So while bismuth oxychloride may have its redeeming properties, I choose not to use it in my formulations. Many women switch to minerals because they are reacting to traditional commercial chemical laden makeup and frequently are disappointed when their bismuth oxychloride containing product makes matters worse. If you’ve had an adverse reaction to other mineral makeup brands before…check the ingredients…bismuth oxychloride may very well be the culprit!


Talc

Talc is actually a mineral! It absorbs moisture and oil, helps skin feel softer, cooler and drier. It also has good adhesion and is light weight. All good traits for a mineral makeup ingredient. However there is so much controversy surrounding talc and cancer that I just do not feel comfortable selling a product that includes this ingredient.


Cornstarch


Cornstarch is very translucent, is absorbent and lightweight (plus it makes good gravy! LOL). It is commonly used as a talc substitute. It is, however, a veggie based material and there is a higher risk of bacterial growth in products containing cornstarch. I personally tried this in a foundation formula before I found my current formulation and hated the way it felt.


Carmine

Carmine is a beautiful bright red pigment. It is an FDA approved dye for food and is found in many foods that are red, pink and purple. In makeup, it is very often found in lipsticks, blushes and some eyeshadows. You can also find it in colored pencils (they are generally marked “carmine” for the color). It is a natural product, however it is not a mineral and definitely not vegan. And even though it is virtually impossible to get that brilliant red hue (barring artificial colorants), I will not use it simply because it is derived from insects. Yes, bugs. Plus it has also been known to cause severe allergic reactions when used as a food dye.

Mineralicious! Makeup does not, nor will we ever, use animals in the testing of our products. We also do not purchase raw ingredients from suppliers who do not have strict no animal testing policies in place. We also purchase our brushes from manufacturers that only use humane methods of harvesting animal hair for our natural brushes.

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